Local Clone attempt hanging

Support
1

What issue or error are you experiencing?

When I try to clone our existing site, the system hangs during provisioning on “Copying site files” action. We have a large db but I left it over the weekend and it never moved off that message.

This seems similar to:

that is now marked as closed but never explained what the resolution was.

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

I let the system run for a long time. Deleted old tries. Restarted Local and tried. Rebooted the machine and tried. No luck.

It’s straightforward but here’s a quick video of the issue happening:
2024-09-30 12-54-13.mp4.zip (2.3 MB)

System Details

  • Local Version:
    Version 9.0.5+6706

  • Operating System (OS) and OS version:
    |Edition|Windows 11 Pro|
    |—|—|
    |Version|23H2|
    |Installed on|‎9/‎24/‎2024|
    |OS build|22631.4169|
    |Experience|Windows Feature Experience Pack 1000.22700.1034.0|

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)
local-logs.zip (20.8 KB)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @KCL

It might be that the site will have to be cloned manually if the database is extraordinarily large, or if it has specific tables with high numbers of rows.

For example, as a test, you could create a new, blank site and then try to clone that and see if the same thing happens. Or if you have any other smaller sites you could test those as well. If it only seems to happen with this specific site then it might be that the database is just causing a stall.