Cloning a site hangs on "Copying site database..."

What issue or error are you experiencing?

When I clone a site (where the original site works fine), it goes through a bunch of steps seemingly fine, then hangs indefinitely on “Copying site database…”

Note: Creating a new site from scratch seems to work fine :+1:

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

Clone a site.


System Details

  • Local Version:
    8.0.1+6490, but happened on the previous version, earlier this week, too.

  • Operating System (OS) and OS version:
    Windows 10


Local Logs

{“localVersion”:“7.2.1+6433”,“osPlatform”:“win32”,“osRelease”:“10.0.19045”,“osArch”:“x64”,“windowsEdition”:“Microsoft Windows 10 Education”,“linuxEdition”:null,“level”:“warn”,“message”:“Electron Event ready”,“timestamp”:“2023-10-20T14:24:14.987Z”}
{“level”:“warn”,“linuxEdition”:null,“localVersion”:“8.0.1+6490”,“message”:“Electron Event ready”,“osArch”:“x64”,“osPlatform”:“win32”,“osRelease”:“10.0.19045”,“timestamp”:“2023-10-20T14:25:51.986Z”,“windowsEdition”:“Microsoft Windows 10 Education”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:25:59.227973Z 0 [System] [MY-010116] [Server] %%userDataPath%%\lightning-services\mysql-8.0.16+6\bin\win64\bin\mysqld.exe (mysqld 8.0.16) starting as process 16472”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:00.722Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:25:59.241105Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:00.722Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:00.019153Z 0 [System] [MY-010229] [Server] Starting crash recovery…”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:00.723Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:00.022928Z 0 [System] [MY-010232] [Server] Crash recovery finished.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:00.723Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:00.690130Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:00.724Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:00.722773Z 0 [System] [MY-010931] [Server] %%userDataPath%%\lightning-services\mysql-8.0.16+6\bin\win64\bin\mysqld.exe: ready for connections. Version: ‘8.0.16’ socket: ‘’ port: 10007 MySQL Community Server - GPL.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:00.724Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:52.773531Z 0 [System] [MY-010116] [Server] %%userDataPath%%\lightning-services\mysql-8.0.16+6\bin\win64\bin\mysqld.exe (mysqld 8.0.16) starting as process 18676”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:53.889Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:52.774495Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:53.889Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:53.859351Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:53.889Z”}
{“class”:“Process”,“level”:“warn”,“message”:“2023-10-20T14:26:53.889164Z 0 [System] [MY-010931] [Server] %%userDataPath%%\lightning-services\mysql-8.0.16+6\bin\win64\bin\mysqld.exe: ready for connections. Version: ‘8.0.16’ socket: ‘’ port: 10010 MySQL Community Server - GPL.”,“process”:“mysql”,“thread”:“main”,“timestamp”:“2023-10-20T14:26:53.890Z”}
{“eventId”:“5a003c66e14e44b5a7c706ec65dfb666”,“level”:“warn”,“message”:“Unhandled Rejection.”,“p”:{},“reason”:{},“thread”:“main”,“timestamp”:“2023-10-20T14:27:05.646Z”}


Hi @madtownlems

Is this happening if you try to clone any site? Or are you trying to make clones from a specific site that always hang?

For example if you create a new, blank site in Local, and then try to clone that does it work or still get stuck?

Just tested, and yup - a brand new, blank site (just logged into and verified working), will still hang on “Copying site database…”