Local router is not able to connect (iMac 10.11.6)

Support
1

I installed the app on 2016-12-01 on my desktop iMac (10.11.6) and created one WordPress site, diva.dev. I added some themes and plugins and then left it without any real changes to the site. When I returned a few days later, the app and site start-up ran but the page displayed was "The Local router is not able to connect to the site you requested." I stopped, quit and restarted: same result. I retarted: same result. I had a look at the log but found nothing helpful. I read the https://local.getflywheel.com/community/t/local-router-error-with-any-apache-site/145 thread and didn't find anything helpful.

I note that there are 2 "Local by Flywheel Helper" processes running alongside the app itself.

The one thing that changed since I last had the site up and running was clearing the Chrome browser cache.

I've uploaded a screenshot of the site's settings.

Ideas?

(My upload of a screenshot of my one site's settings seems to be stalled. How I can I stop/delete it?)

[Uploading...]()
2

Sorry for the trouble!

Can you go ahead and provide Local’s log file? You can get to it by going to Help » Reveal Local’s Log

Also, can you provide the web server’s log file (nginx or Apache) for a/the site having trouble?

3

Here is a zip archive containing the logs folder plus a copy of the LbF app log file added. There wasn't a log file for Apache in its folder. I've also added the screenshot of the site's settings just in case that is relevant. Hopefully, this upload will work.

I first tried to upload a zip archive and that failed with the message that only the 4 image formats are allowed. Ditto for trying to upload local-by-flywheel.log.

How do I get the files to you?

I just sent you an email at the address which notified me that you had replied and attached the zip archive.

4

You can send the files to clay@getflywheel.com

5

It’s on its way.

6

@robin416 can you switch your web server to nginx? It looks like you’re running into the symlink issue with Apache that will be addressed in the next update.

7

Clay,

Something in our email exchange has glitched as you responded 2016-12-13:

If you switch to nginx does your site load? It looks like the community uncovered a bug regarding Apache not working correctly if sites are in /Volumes instead of /Users.

I replied 2016-12-09:

That did the trick. I can view the site and get to /wp-admin now.

If a remote site I plan to copy to local using Duplicator is using Apache, does it matter that I’m using nginx locally?

You responded:

Glad to hear!

Nope, web server won’t matter unless you have an .htaccess setup that’s different from WordPress’ default.

Robin

8

Haha, sorry about that!

It showed up in an email in support and we wanted to make sure you were taken care of either way :stuck_out_tongue: