REST error - Can not reach 'initiate' REST service - Check that REST services is accessible and not being blocked

Issue Summary

Hello,
when i run " Health check for WP Synchro" I am getting error “REST error - Can not reach ‘initiate’ REST service - Check that REST services is accessible and not being blocked”

Troubleshooting Questions

  • This is server installation, not on a local machine.
  • My goal is to Duplicate WP site. old_wp_site—> new_wp_site.
    I have installed fresh WP on the ‘new_wp_site’ in a /public_html/v1. Afer installing the WP Synchro Pro 1.6.4 and trying to run the health check i am getting the above error.
    Note: When i try the same on ’ WP Synchro 1.6.2 PRO’ the health check passes.

Replication

Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!

System Details

PHP Directive Information Setting
display_errors This determines whether errors should be printed to the screen as part of the output or if they should be hidden from the user.
Disabled
max_execution_time This sets the maximum time in seconds a script is allowed to run before it is terminated by the parser. This helps prevent poorly written scripts from tying up the server. The default setting is 30.
60
max_input_time This sets the maximum time in seconds a script is allowed to parse input data, like POST, GET and file uploads.
60
max_input_vars This sets the maximum number of input variables allowed per request and can be used to deter denial of service attacks involving hash collisions on the input variable names.
1000
memory_limit This sets the maximum amount of memory in bytes that a script is allowed to allocate. This helps prevent poorly written scripts for eating up all available memory on a server. Note that to have no memory limit, set this directive to -1.
-1
post_max_size Sets max size of post data allowed. This setting also affects file upload. To upload large files, this value must be larger than upload_max_filesize. Generally speaking, memory_limit should be larger than post_max_size.
256M
session.gc_maxlifetime This specifies the number of seconds after which data will be seen as “garbage” and potentially cleaned up.
1440
session.save_path session.save_path defines the argument which is passed to the save handler. If you choose the default files handler, this is the path where the files are created.
/var/cpanel/php/sessions/ea-php73
upload_max_filesize The maximum size of an uploaded file.
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Thank you

I’m a little confused – are you seeing this error on a site managed by Local, or is this happening on a remote server?

If it’s on a remote server, you might want to reach out to the WP Synchro support directly since they would be better able to help out:

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