Setup error

Support
1

What issue or error are you experiencing?

Hi, I cant set up local on my computer. I am sending ascreenshot attached. Could you help what to do?

local
local1104×924 79.4 KB

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi Orsil,

Based on the information you provided it seems like this could be related to the special characters in your user folder name. You may need to rename it or create a new user to resolve the issue.

Here is a link to a Mega Thread where other users have experienced this issue and have discussed some workarounds!

I will merge your post into that thread as well.

3

A post was merged into an existing topic: Special characters not supported on Windows username/password

4

Thank you, I have checked but unfortunately I have no idea how to do all those steps. Already the first step I don’t understand. Is there another way?

5

The easiest solution would be to simply create a new Windows user that doesn’t contain any special characters.

Create a local user or administrator account in Windows - Microsoft Support.

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6

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