Went to open my Local test website today noticed 5 apps needed updating. Elementor was one of them, however my Local recommended backing up before updating, which I did using Updraft Plus. When that had completed and at that point I need to go out so closed everything down, apps and PC.
On return I again tried to open my Local Test website, there followed a series of Errors,‘RBC/Local/ Error establishing a data base connection’
I have tried looking through the Help pages, but I do not know where to start even trying to fix this error. Google searches gives more confusion. SO, I am hoping one of you kind souls can point me in the right direction.
I cannot get past the opening screen, tried all options I could find. I am an OAP and a real newbie at this so please bear this in mind.
My grateful thanks for any help you can offer.
Rgards
Alan
One or two sentence summary of the issue.
Troubleshooting Questions
Does this happen for all sites in Local, or just one in particular?
Are you able to create a new, plain WordPress site in Local and access it in a Browser?
Replication
Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!
System Details
Which version of Local is being used?
What Operating System (OS) and OS version is being used?
For example: macOS Catalina or Windows 10 Professional
Attach the Local Log. See this Help Doc for instructions on how to do so:
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.
Maybe I have missed something but I cannot find a way to access the logs unless I get past the front page?
I have not tried to make a new Local website, I feel this may cause more problems. However if I can, or do, make a new site is it possible to import the site I am having problems with?
local-logs.zip (37.9 KB)
Logs, attached, fingers crossed.
I am running BitDefender total security, I’ve had this for years and it has never caused a problem with Local or our club website or anything else, so reckon that’s okay. Quick explanation; our club webmaster lost his battle with cancer early last year, no one else volunteered to take it over so I got the job. My Local Test site is so that I can play and learn without screwing up our club site. Until today, no problem.
The router is also fine, BT’s best.
Read the info in Router Mode. Way beyond my understanding I am very sorry to say.
Well, blow me down with a feather! Re started my PC again this evening, and although I’d started it earlier today, Local Test opened properly
Don’t know how or why but I’m back in business.
Thank you Nick for your help, if nothing else with your help I have learnt a little more today.
