"update available for custom" - unable to update

[samrbriggs]

I’ve updated “LBF” to the latest update and logged in, but I get a message saying the ‘environment’ can be updated. I click to update and get

“Update available for Custom”

But it won’t let me press the button or continue???

[afragen]

This site needs to be running to update the environment.

[samrbriggs]

Hiya,

Thanks for getting back to me, I click the site in question and click the update button but then get a screen with no option to proceed, like its crashing or stalled?

[afragen]

Screenshots and logs will help others better isolate the issue.

[samrbriggs]

local-by-flywheel.log (471.8 KB)

Uploaded the screenshot and logs (hopefully right ones), the screenshot is what it hangs on, left it for over an hour and no change.

[afragen]

Did you start the site first?

[samrbriggs]

Hiya,

Nope, wasn’t aware I needed too but when I did and then clicked ‘update’ it worked thanks.

Cheers for the support