Video not showing on live link site

Issue Summary

I have a video as a header background in Wordpress. For some reason the video does not play when I open the site via live link but it does work when I open the site locally. The video is saved in the media folder of the website so should be available.

Troubleshooting Questions

  • Does this happen for all sites in Local, or just one in particular?
    I only have one site using a video background with Local

  • Are you able to create a new, plain WordPress site in Local and access it in a Browser?
    Yes I am

Replication

Enable live link (flywheel) and open the website using the credentials provided.

System Details

  • Which version of Local is being used?
    6.2.1+5711

  • What Operating System (OS) and OS version is being used?
    Windows 10 home

  • Attach the Local Log. See this Help Doc for instructions on how to do so:
    No log available for this

Security Reminder

Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

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