502 Bad Gateway Error - Router Error

Support
1

Hi

I am getting a 502 Bad Gateway Router Error when trying to use Duplicator plugin and when trying to Update the Total Theme. Suspect it is a plugin (See list below) as it was working ok a few days ago.

I get 2 PHP erros when starting the site but none when running the Duplicator Scan

[05-Feb-2018 23:56:32 UTC] PHP Notice:  Undefined index: SERVER_SOFTWARE in phar:///usr/local/bin/wp/php/WP_CLI/Runner.php(1020) : eval()'d code on line 90
[05-Feb-2018 23:56:33 UTC] PHP Warning:  mysqli_real_connect(): (HY000/2002): No such file or directory in /app/public/wp-includes/wp-db.php on line 1531

Flywheel Log entries

Feb 6, 2018, 7:54 AM GMT+8 - info: [main/stopSite] Stopping site: stopping container 7d63f0deb3a9a9537a3489af75a98b41c6e11e6ff1a7e611642966c8f8071d33
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/waitForMySQL] Querying MySQL
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-router] getRouterContainers()
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-network-manager] maybeCreateNetwork
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-router] reconnectNetwork()
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-network-manager] doesNetworkExist
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-router] teardown()
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-network-manager] Network exists.
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-router] Removing router container 24322432c9d6067714b6ce0590799c45b235c120d183957ea2521f9488f33a73
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-network-manager] Connected 7d63f0deb3a9a9537a3489af75a98b41c6e11e6ff1a7e611642966c8f8071d33.
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-router] updateProxyManager()
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/docker-router] runContainer()
Feb 6, 2018, 7:55 AM GMT+8 - info: [main/waitForMySQL] Querying MySQL
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/stopSite] Stopping site: running mydumper
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/waitForMySQL] Querying MySQL
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/backupDB] Running mydumper on B1diAnhQf
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/stopSite] Stopping site: stopping container 7d63f0deb3a9a9537a3489af75a98b41c6e11e6ff1a7e611642966c8f8071d33
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/waitForMySQL] Querying MySQL
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-router] getRouterContainers()
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-network-manager] maybeCreateNetwork
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-router] reconnectNetwork()
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-network-manager] doesNetworkExist
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-router] teardown()
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-network-manager] Network exists.
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-router] Removing router container 8e428de466f9b7751d83bc9298764918cc6fcdd15e0cbf456cd9a1f99a1c7c3f
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-network-manager] Connected 7d63f0deb3a9a9537a3489af75a98b41c6e11e6ff1a7e611642966c8f8071d33.
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-router] updateProxyManager()
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/docker-router] runContainer()
Feb 6, 2018, 7:56 AM GMT+8 - info: [main/waitForMySQL] Querying MySQL

Plugins
Autoptimize
Contact Form 7
Custom Post Type UI
Custom Sidebars
Duplicate Post
Duplicator
Enable Media Replace
GTmetrix for WordPress
Layered Popups
Mailster - Email Newsletter Plugin for WordPress
Slider Revolution
Social Media and Share Icons (Ultimate Social Media)
Surbma - Yoast SEO Breadcrumb Shortcode
Templatera
UberMenu 3 - The Ultimate WordPress Mega Menu
Webcraftic Clearfy - disable unused features
WP Performance Pack
WPBakery Page Builder
Yoast SEO

2

Hey @plgun –

Do you know for sure that it’s the Duplicator plugin? For example, if you deactivate that plugin and then attempt the update, does it work?

Also, are there other updates to plugins that can be made? It might be another plugin that is causing issues.

One other thing, you might take a look at this community forum post: Timeouts during nginx xdebug session

It outlines some changes to the NGINX/Apache configuration to increase the timeout. Maybe that can help you here as well.

Let me know what you find out!

– Ben

3

Hi, I’m having the same problem.

I’m trying to package my Local site using Duplicator, but Duplicator can’t create the package. Instead, it gives me the following error:

Server Status: 502 -Bad Gateway
Error Message:
Local Router Error
Our apologies for the inconvenience. The Local router is not able to connect to the site you requested.

We suggest you try the following:

Restart Site - Go to the Local by Flywheel app and restart the site you are attempting to access.
Contact us - If the issue persists please contact us.

4

Hello, I’m having the same trouble now :

Using Duplicator, when trying to package it says (after a loading moment) :

État du serveur : 502 -Bad Gateway

Message d’erreur : Local Router Error

Our apologies for the inconvenience. The Local router is not able to connect to the site you requested.

We suggest you try the following:

Restart Site - Go to the Local by Flywheel app and restart the site you are attempting to access.
Contact us - If the issue persists please contact us.

Of course I did restart flywheel but it didn’t change anything.

Let me know if you have an idea of the solution !

Regards

5

Hey @m.roldan and @adamleerosenfeld –

When you encounter this error message when does that happen? Is it directly after you click the “Create New” button? As a test, I created a new blank WordPress site, and installed the Duplictor plugin. From there I was able to successfully create a duplicator package: http://flywheel.link/0h1r1F1f2342

I’m wondering if there is another plugin that is preventing Duplicator from creating the package. To compare your setups – what plugins and theme are installed on these sites?

– Ben

6

Same problem.

7

Hey @Daniggmils –

Can you describe in a little more detail what you are seeing? This thread is quite old so if you can provide a screenshot of what you are seeing as well as can you please provide your Local Log? See this Community Forum post for instructions on how to do so:

Thanks!

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.