A popup window opens uppon launch that remains all white. No buttons, controls, nothing

What issue or error are you experiencing?

A popup window opens uppon launch that remains all white. No buttons, controls, nothing.


What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

For me, just open WP Local.


System Details

  • Local Version: Version 9.2.6+6872

  • Operating System (OS) and OS version: Win 11


Local Logs

{“level”:“warn”,“message”:“Could not retrieve Windows edition.”,“thread”:“main”,“timestamp”:“2025-10-13T06:08:02.380Z”}
{“level”:“warn”,“linuxEdition”:null,“localChannel”:“stable”,“localVersion”:“9.2.6+6872”,“message”:“Electron Event ready”,“osArch”:“x64”,“osPlatform”:“win32”,“osRelease”:“10.0.26100”,“timestamp”:“2025-10-13T06:08:02.383Z”,“windowsEdition”:null}
{“eventId”:“bc21b15e68cc4731912c2f8027497d7b”,“level”:“error”,“message”:“Cannot read properties of undefined (reading ‘getAppPath’)”,“stack”:“TypeError: Cannot read properties of undefined (reading ‘getAppPath’)\n at 86866 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1341729)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 41277 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:651358)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 66737 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1044736)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 35969 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:592614)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 17185 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:394498)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)”,“thread”:“renderer”,“timestamp”:“2025-10-13T06:08:03.745Z”}
{“level”:“warn”,“message”:“Could not retrieve Windows edition.”,“thread”:“main”,“timestamp”:“2025-10-13T06:09:11.138Z”}
{“level”:“warn”,“linuxEdition”:null,“localChannel”:“stable”,“localVersion”:“9.2.6+6872”,“message”:“Electron Event ready”,“osArch”:“x64”,“osPlatform”:“win32”,“osRelease”:“10.0.26100”,“timestamp”:“2025-10-13T06:09:11.141Z”,“windowsEdition”:null}
{“eventId”:“0ee9ecb83d694484a7d52b2fc56e385c”,“level”:“error”,“message”:“Cannot read properties of undefined (reading ‘getAppPath’)”,“stack”:“TypeError: Cannot read properties of undefined (reading ‘getAppPath’)\n at 86866 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1341729)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 41277 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:651358)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 66737 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1044736)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 35969 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:592614)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)\n at 17185 (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:394498)\n at o (file:///C:/Program%20Files%20(x86)/Local/resources/app.asar/renderer/_browserWindows/updater/updater.js:2:1452388)”,“thread”:“renderer”,“timestamp”:“2025-10-13T06:09:13.386Z”}


Hi @HG3000! You should be able to update manually by going to our releases page below, and downloading the latest version. Once you do that you shouldn’t see this problem again.

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