Just to chime in here as a long time user of Local. In fact, I bought Pressmatic on the day it was first offered. So yes, I do have some experience using this product. As has been said above, most forum posts are for users having problems. I am not a developer per se, this is a hobby for me. I have used every release of Pressmatic and then Local. I run on a Mac. I have had issues but nothing that I haven’t been able to solve by updating VirtualBox, restarting Local and the “machine”, or restarting my Mac. Currently I’m using the most current versions of VirtualBox, Local and Mojave.
I’m not trying to do anything complex. I do plugin development and WP core development. Local has never failed me — ever. I have been active on these forums since they began. Asking questions or reporting issues when I needed to and providing answers when I could. Unfortunately it does not appear that many people search the forums for similar issues. I see many of the same issues asked and answered, again and again. I try to help and refer to the solved issue if I can.
Unhelpful responses are just that — unhelpful. People are here looking for help. They aren’t here looking to see complaints. If you want to complain write a blog post and a single post here pointing to it.
Local, as with other development environments, are complex pieces of software that are running on a near infinite combination of hardware and OS. Perhaps these forums could be better organized for specific issues maybe based upon hardware with cross-references to OS. I don’t know.
Fundamentally, at this time, this is FREE software. As I said, I paid for it and I don’t regret it for a moment. @clay @ben.turner and the rest of the Flywheel folks are trying to fix everyone’s issues. They could say “I’m sorry but our support will only cover getting Local up and running with a basic WordPress site.” But they don’t. I’ve seen plenty of questions whose premise really has nothing to do with Local being answered without complaint.
I’ve seen many posts about “my site white screened” and the error messages provided clearly point to a plugin or theme that has an error. This is not the place. Those questions belong on the WordPress.org support forum. If Local can start up, spin up a site, and load a basic WP site then the likely source of the problem isn’t with Local.
I have used MAMP, DesktopServer, and VVV. I prefer Local. Honestly if Local isn’t for you, OK, but cease and desist. If you want help trying to get Local to function — ask politely, I and others are usually happy to help. If at some point Flywheel wants to provide paid support then we can expect/demand prompt service. This is a busy forum for a free product with limited corporate resources. Most of us here have no financial relationship with Flywheel, we are simply users of Local.
Forums are interesting places and software support clearly isn’t for the faint of heart. Thanks to everyone who tries to provide assistance and answers for the benefit of others.