Cannot access wp-admin for site in safe mode

Hi Ben

I’ve tried disabling the plugins and using a default theme, but no joy. I also tried exporting the whole site again. It does sign in when I click “admin”, but all that shows up is the default WP post. It has the admin bar up top, but when I hover over the dashboard menu, the options don’t unroll like usual. (Actually, this is how it behaved at first after the initial import, but then it started giving the “you can’t access” message.)

I exported my site using the instructions here. I used the wp-content folder and the exported SQL database. This worked fine for my main site, so I’m not sure what isn’t working with this one. The only differences I can think of that might be salient are:

  1. Jetpack is in safe mode, because this site is a duplicate of my main site for testing.
  2. The test site has Divi installed and Divi builder active but the main site does not.

I am going to try exporting the individual pages from the test site, but that won’t include site customizations I made. If you can think of anything more I can try to diagnose, please let me know.

Paul