I’ve had Local installed and running well for a year or so. Now it won’t open. When I try to open it, the mouse cursor changes to the processing icon for a second or two then changes back to the usual cursor. Task Manager shows 3 instances of Local (32 bit) running. But Local isn’t visible at all. There are no error messages. Tried reinstalling and rebooting but it didn’t make any difference
System Details
Which version of Local is being used? 6.1.8.0
What Operating System (OS) and OS version is being used? Windows 10 Pro
Hey @Pixie – Welcome to the Local Community Forums!
The error in the Local log seems to point to a permissions issue:
{"thread":"main","errno":-4048,"syscall":"open","code":"EPERM","path":"%%userDataPath%%\\settings-new-site-defaults.json","level":"error","stack":"Error: EPERM: operation not permitted, open '%%userDataPath%%\\settings-new-site-defaults.json'\n at Object.openSync (fs.js:476:3)\n at Object.func [as openSync] (electron/js2c/asar_bundle.js:5:1846)\n at Object.writeFileSync (fs.js:1467:35)\n at Object.writeFileSync (%%appPath%%\\node_modules\\jsonfile\\index.js:117:13)\n at Object.outputJsonSync (%%appPath%%\\node_modules\\fs-extra\\lib\\json\\output-json-sync.js:15:12)\n at Function.set (%%appPath%%\\main\\app\\UserData.js:1:654)\n at Function.stripWpCredentialsFromSiteDefaults (%%appPath%%\\main\\app\\dataUpgrader.js:1:570)\n at Function.runUpgrades (%%appPath%%\\main\\app\\dataUpgrader.js:1:325)\n at Object.<anonymous> (%%appPath%%\\main\\main.js:1:4660)\n at Module._compile (internal/modules/cjs/loader.js:1078:30)","message":"EPERM: operation not permitted, open '%%userDataPath%%\\settings-new-site-defaults.json'","timestamp":"2022-01-13T18:18:32.600Z"}
Was there a recent change to the operating system? Something like an update that might have change the permissions on the home folder?
You might try uninstalling Local and re-installing it so that those configuration settings are set correctly. This help doc goes into more detail about uninstalling the various parts of Local: