Can't update to latest version

Support
1

What issue or error are you experiencing?

I can’t update to the latest version. Everytime I start localwp I will be prompted to download the latest version (7.2.1), and I’ve by now downloaded and installed the update several times, but when I open local after the update, nothing will have changed and I will still be prompted for the update.

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:

7.1.2

  • Operating System (OS) and OS version:

Win 11 latest release

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @tsmz

In order to refresh here and start with a clean slate could you give the below troubleshooting steps a try?

  • Export any sites that you have on Local and save them to a folder somewhere on your computer.

  • Fully uninstall Local from your computer.

  • Install the latest version of Local on this link.

  • Once installed, please restart the computer.

  • When the computer is restarted and turned on, close any applications that automatically run in the background (AntiVirus, Firewall, and other Developer applications included).

  • Check and see if the issue still persists. If so, please provide us with an updated log. Retrieving Local’s Log File

Keep us posted and we’d be happy to help further!

3

I’ll do this when I’m done with my current project. Thanks for your help!

1 Like
4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.