Export, plugins and Elementor

Support
1

Cordial greeting

I have 3 problems to which I have tried to give solution but it has not been possible and maybe you can help me.

  1. I can not install plugins or themes from Wordpress because it generates error / failure. All I must download and copy them into the corresponding folder.

  2. When trying to export my site, with All-in-one-Migration or with Duplicator, the plugin starts and is infinitely trying to process the export. Never export anything.

I thought the problem was VirtualBox, so go back to version 5.0.40, however it was not solved and in fact sometimes does not start wordpress.

  1. I am designing the website with Elementor, however I can not see the published version as it looks in the design, in the screen see the original version of the theme installed.

PS: Do you have support in Spanish?

2

Hello Jairo,

First off, are you using Windows or macOS?

  1. Can you provide the error you’re running into? One thing you can try is going to Preferences » Advanced and then disabling “Faster Docker Volumes”
  2. Do you see any errors in All-in-one-Migration or Duplicator’s logs?
  3. Please contact Elementor support regarding this.

Not at this time but we’d love to in the future!