I lost my two-factor verification code and I can't log in

What issue or error are you experiencing?

I tried to log in to my Local WP account to continue the process of creating my local site and it asks me for a two-factor verification code, but I changed my phone so I don’t have those codes anymore… How can I recover them or at least delete the account so I can create the site again with that e-mail address?

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

Local version for Windows 11

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

Hi @codicefilms!

Sending you a DM with details on how to get you set!

Hi I have the same problem I lost my TFA codes when I changed my phone.

1 Like

Sending you a DM @Gorauke to help get you fixed up!

Hi same here how do I recover or setup my 2FA

Sent you a DM @Luckyfox!

can you help me too? Also is asking two step verification but I didn’t get it . Please help! I have a password and login credentials for wp-login but I cant get there because of verification.

1 Like

Thank you for following up @zeljko so we could get you sorted out.

For anyone else coming to this thread simply reply if you’re having a similar issue and one of us will follow up with you in a DM with further details. We are looking into other ways to streamline this in the future :sweat_smile:

Closing this post out but for anyone searching in the future you can reach out to us here: