Just newly installed local and there is an error with creating wordpress

Support
1

What issue or error are you experiencing?

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What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder

2

Hi @yuhana

This should help to resolve the VCRUNTIME error

5

@Nick-B thank you! i already followed the steps and got like this

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6

What version of Windows are you on @yuhana? It looks like there might be different needs based on your Windows version. Here is a more recent post I found.

https://answers.microsoft.com/en-us/windows/forum/all/vcruntime140dll-and-msvcp140dll-missing-in-windows/caf454d1-49f4-4d2b-b74a-c83fb7c38625

7

@Nick-B Thank you . yesterday problem was solved and i already work with my site .but today when i try to start my site another error appear

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8

@Nick-B …then, when i try to start new site, i got following error message

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9

Hi @yuhana

We have a Windows Troubleshooting guide below that goes over some common items worth checking. For example, make sure you’re running Local as an admin user, that you don’t have any security blockers, and that Local has access to update your Hosts file.

10

thank you @Nick-B i already followed the guide change windows username without special characters or any spaces, deleted antivirus software .but when i try to start sites errors repeated

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11

@Nick-B and then i try to create a new site and there is another error

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12

Hi @yuhana

The screenshot is still showing a space in your username DARK PLUS - Did you change that windows user already? Or did you change the username only for your WordPress credentials?

13

i have already change that windows user

14

If you’ve already changed the user then maybe in order to refresh here and start with a clean slate you could you give the below troubleshooting steps a try:

  • Export any sites that you have on Local and save them to a folder somewhere on your computer: Backup a Local Site - Local

  • Fully uninstall Local from your computer using your OS specific steps here: Uninstall Local - Local

  • Install the latest version of Local on this link: Releases - Local

  • Once installed, please restart the computer.

  • When the computer is restarted and turned on, close any applications that automatically run in the background (AntiVirus, Firewall, and other Developer applications included).

  • Check and see if the issue still persists. If so, please provide us with an updated log: Retrieve Local’s Log File - Local

15

@Nick-B I have successfully export my site and fully uninstalled local from my computer. I already change my user name and it still showing like this, :point_down:
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i dont understand why

16

Where did you change your user name?