Live link button does nothing

Suddenly, my live link stopped working. It simply does nothing when clicked.

Tried to reinstall Local and Virtual Box, but nothing happens.

My log is attached for any info (i found nothing).

Thanks in advance.

local-by-flywheel.log (309.3 KB)

Hi @henvoni,

Sorry for the trouble! I don’t see any obvious reasons why it stopped working in the local-by-flywheel.log file.

Can you please upgrade to Local 2.3.2 and see if the issue persists?

Hello Clay, thanks for your response.

I updated to 2.3.2 as you recommended but the issue persists. Any idea what can be?

Obs: I don’t know if it is related, but i tried to use SSL in one of my local sites in the SSL tab and checked the “Trust” button. I don’t remember if the issue was there before i do this.

Thanks,

Henrique

@henvoni,

Can you try the following?

  1. Open Terminal
  2. Run "/Applications/Local by Flywheel.app/Contents/Resources/extraResources/ngrok/ngrok" http bebegrafia-photo-studio.local:80 -log-level debug -host-header=bebegrafia-photo-studio.local
  3. Provide any output you see here

Hello Clay,

This is the output:

Session Status                reconnecting (EOF)
Update                        update available (version 2.2.8, Ctrl-U to update)
Version                       2.1.18
Region                        United States (us)
Web Interface                 http://127.0.0.1:4041

Connections                   ttl     opn     rt1     rt5     p50     p90
                              0       0       0.00    0.00    0.00    0.00

Thanks for that! The reconnecting (EOF) Session Status is suspicious.

Have you recently installed internet security, installed a firewall, or switched to a new router/network?

Also, can you try running this command now? I added the --log stdout parameter to get more info.

"/Applications/Local by Flywheel.app/Contents/Resources/extraResources/ngrok/ngrok" http bebegrafia-photo-studio.local:80 --log stdout -log-level debug -host-header=bebegrafia-photo-studio.local

Hello Clay,

I didn’t install anything related to firewall or internet protection. Here’s the output for the last command:

INFO[07-03|14:35:12] no configuration paths supplied
INFO[07-03|14:35:12] ignoring default config path, could not stat it path=/Users/henriquevoni/.ngrok2/ngrok.yml err="stat /Users/henriquevoni/.ngrok2/ngrok.yml: no such file or directory"
DBUG[07-03|14:35:12] init storage                             obj=controller mem size=52428800 err=nil
DBUG[07-03|14:35:12] Dialing direct, no proxy                 obj=tunSess
INFO[07-03|14:35:12] run component                            obj=controller comp="Tunnel session"
INFO[07-03|14:35:12] run component                            obj=controller comp="signal handler"
INFO[07-03|14:35:12] run component                            obj=controller comp="memory storage"
INFO[07-03|14:35:12] run component                            obj=controller comp=web
INFO[07-03|14:35:12] run component                            obj=controller comp=updater
DBUG[07-03|14:35:12] update check                             obj=updater
WARN[07-03|14:35:12] can't bind default web address, trying alternatives obj=web addr=127.0.0.1:4040
INFO[07-03|14:35:12] starting web service                     obj=web addr=127.0.0.1:4041
EROR[07-03|14:35:13] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:35:13] sleep before reconnect                   obj=csess id=62b384385bce secs=0
INFO[07-03|14:35:13] update available                         obj=updater
INFO[07-03|14:35:13] wait to update manually                  obj=updater
EROR[07-03|14:35:15] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:35:15] sleep before reconnect                   obj=csess id=62b384385bce secs=1
EROR[07-03|14:35:18] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:35:18] sleep before reconnect                   obj=csess id=62b384385bce secs=1
EROR[07-03|14:35:20] failed to reconnect session              obj=csess id=62b384385bce err="invalid character '<' looking for beginning of value"
DBUG[07-03|14:35:20] sleep before reconnect                   obj=csess id=62b384385bce secs=2
EROR[07-03|14:35:23] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:35:23] sleep before reconnect                   obj=csess id=62b384385bce secs=3
EROR[07-03|14:35:27] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:35:27] sleep before reconnect                   obj=csess id=62b384385bce secs=3
EROR[07-03|14:35:41] failed to reconnect session              obj=csess id=62b384385bce err="dial tcp [2600:1f16:59e:b200:7dc6:8c66:d95b:e236]:443: i/o timeout"
DBUG[07-03|14:35:41] sleep before reconnect                   obj=csess id=62b384385bce secs=4
EROR[07-03|14:35:47] failed to reconnect session              obj=csess id=62b384385bce err="invalid character '<' looking for beginning of value"
DBUG[07-03|14:35:47] sleep before reconnect                   obj=csess id=62b384385bce secs=6
EROR[07-03|14:35:55] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:35:55] sleep before reconnect                   obj=csess id=62b384385bce secs=8
EROR[07-03|14:36:05] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:36:05] sleep before reconnect                   obj=csess id=62b384385bce secs=11
EROR[07-03|14:36:17] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:36:17] sleep before reconnect                   obj=csess id=62b384385bce secs=18
EROR[07-03|14:36:37] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:36:37] sleep before reconnect                   obj=csess id=62b384385bce secs=30
EROR[07-03|14:37:17] failed to reconnect session              obj=csess id=62b384385bce err="dial tcp [2600:1f16:59e:b200:828d:f1a2:23c2:ce36]:443: i/o timeout"
DBUG[07-03|14:37:17] sleep before reconnect                   obj=csess id=62b384385bce secs=30
EROR[07-03|14:37:47] failed to reconnect session              obj=csess id=62b384385bce err="invalid character '<' looking for beginning of value"
DBUG[07-03|14:37:47] sleep before reconnect                   obj=csess id=62b384385bce secs=30
EROR[07-03|14:38:19] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:38:19] sleep before reconnect                   obj=csess id=62b384385bce secs=30
EROR[07-03|14:38:50] failed to reconnect session              obj=csess id=62b384385bce err=EOF
DBUG[07-03|14:38:50] sleep before reconnect                   obj=csess id=62b384385bce secs=30

Update: i figured out that Kaspersky anti-virus was blocking this functionality. I was not considering it because it was happening in my home and office networks.

Thanks, Clay and sorry for the trouble.

No problem! Thanks for sharing the solution :smiley:

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