Lost 2FA Authentication

Resolved Archived Support
1

I have managed to lock myself out of my two factor authentication. Is there a way to get me back into the account / generate a new QR code to re-pair my authenticator?

2

Hello there, @ramizmanked ! :wave:t3:

I’ve sent you a direct message to help support you with this request.

Thank you!

Sam

1 Like
3

Hello @ramizmanked,

Thank you for verifying! I have disabled 2-factor authentication for your Local account and you should be able to set it up again.

Please reach out if you have any questions, I’ll be happy to help.

I’ll close this ticket now.

Best,

Sam

4

Perfect! Thank you, @sammunoz :slight_smile:

5

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.