Router stopped suddenly operating

Support
1

What issue or error are you experiencing?

Few weeks ago, after update the Local the router stopped suddenly from operating.

Since then, I downloaded all MySQL databases and uninstalled completely the Local. In addition I remove all the config files from Local.

Then I proceed with a totally fresh installation and I tried to run a new site. Unfortunately, even after those steps, the router still doesn’t want to start.

At begging I though the installation may corrupted my local, but unfortunately, after removing Local and performing a fresh install I found that the problem isn’t the update but something else that I cannot locate.

I’ve tried also to follow the steps in the Router Troubleshooting documentation, but nothing listening on port 80 to stop it.

System Details

  • Local Version: 9.2.3

  • **Operating System (OS) and OS version: Ubuntu 20.04
    local-logs.zip (39.2 KB)
    **

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi, @merianos!

Thanks for your message and logs. It looks like Local’s nginx links against a newer version of libc than you have on your Ubuntu 20 system:

{"class":"Process","level":"warn","message":"%%userDataPath%%/lightning-services/nginx-1.26.1+3/bin/linux/sbin/nginx: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by %%userDataPath%%/lightning-services/nginx-1.26.1+3/bin/linux/sbin/nginx)","process":"nginx","thread":"main","timestamp":"2025-04-17T08:37:35.067Z"}

You could try one of these options:

  • Updating Ubuntu. If moving to Ubuntu 24, though, though see these notes about getting Local to work there (we’re working to resolve those issues).
  • Downgrading Local.
  • Adding the missing libc.so.6 to your system, although this is generally not a good idea since it may cause conflicts or issues with other programs and Ubuntu does not officially support it — updating Ubuntu is likely safer.