Two-Factor (2FA) Verification Code Issues

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184

@kirstenk Please check your DMs!

185

Hello, I canā€™t login my account because I have no two-factor verification code.

186

Sending you a DM @wna-na

187

Hello,

My TFA from the Microsoft Authenticator app no longer works. I got a new phone and need to turn in my old one that has the authentication info, so time is of the essence.

This also isnā€™t the account itā€™s registered with, since I couldnā€™t log in to my actual account.

Any assistance would be great.

Thank you,

Michelle Mannisto

188

I sent you a DM with further instructions @MMannisto22

189

Hello,

Im also having trouble with the two-factor verification code.
I never got the instructions to set it up.

Need help

Thanks

190

Hey @Danny ā€“ I sent you a DM with further instructions.

2 Likes
191

@ben.turner Hey there! Iā€™m running into the same issue as above. I keep being asked for a TFA code and I never set one up and donā€™t know how to get it. Any help would be so greatly appreciated!

192

Hey @AlixSkyeDawg ā€“ I sent you a DM with further instructions.

1 Like
193

I donā€™t ever remember setting a 2FA code, but the system wonā€™t let me logon without one. Can you send me rest instructions please.

194

Hey @Cyclobob ā€“ I sent you a DM with further instructions.

195

Hi, Nick.

I am having this same problem again.

Local accepts my username and password and sends me to a screen that prompts me to enter a 2FA verification code, which I never receive. I am assuming the 2FA code is sent to the email associated with my account. I tried resetting the password ā€“ and I receive that email, but I again do not receive the verification code email.

I had this problem on October 15th. You turned off 2FA and allowed me to log into my account without it. I turned it back on as you suggested. Since then, Local has been automatically logging me in without prompting me for my password when I click ā€œLog in to Localā€ from my user profile options.

But today, I was prompted to enter my credentials again, which led to this situation with 2FA.

Thanks for your time and help with this.

Happy holidays!

197

Hi again! Sending you a direct message to follow up here.