Two-Factor (2FA) Verification Code Issues

Support
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144

What issue or error are you experiencing?

Trying to login to my Local account to access live links and it is acting for a verification code. I do not think I have 2FA set up on Local Hub

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

I tried resetting password, accessing from email, different browsers and devices, nothing has worked

Screen Shot 2025-03-12 at 11.40.07 AM
Screen Shot 2025-03-12 at 11.40.07 AM1328Ɨ580 15.1 KB

System Details

  • Local Version:
    9.2.2+6771
  • Operating System (OS) and OS version:
    MAC

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Localā€™s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however thereā€™s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isnā€™t private info like passwords being displayed.

145

Hi @parcelforce - Sending you a DM with more information.

146

Hi there. Can you pls dm with the instructions too? I have the same problem with 2FA verification code. Thank you

147

Yep! Reaching out @Giuli

148

I am not receiving the two-factor authentication code in my email nor on the spam folder.

149

Reaching out @Migs2025!

150

Hi Nick @Migs2025 here.

Thanks,
Miguel

151

Iā€™ve sent you a private message @Migs2025

152

Yep, Iā€™m in lol. I cannot access my old account via 2FA, please assist.

153

Iā€™m unable to access my account due to 2FA. With no options to work around this, Iā€™m locked out. Any assistance would be appreciated.

154

@amplifiedreach and @pivotaltheory Sending you DMs!

155

I need help to remove 2 FA authentication. I donā€™t remember to do this and I cannot use LocalWP

156

I sent you a DM @wisel

157

Hi, I signed up with a new account here as I canā€™t access my Local account due to 2FA issues. I donā€™t remember setting it up for 2FA but when I switched phones Google Authenticator broke so lost all my 2FA codes!

158

Sending you a DM @newbeltane!

159

Hi Nick! Same problem here. I canā€™t even remember what app I used for 2fa auth :confused:

160

Just sent a DM with next steps, @holumtree!

161

What issue or error are you experiencing?

I try to create a Local Account but I canā€™t get the 2fa activation code to complete the registrationā€¦ how can I solve it?

162

What issue or error are you experiencing?

I am currently unable to log in due to having lost MFA access to the account.
The account is a different account than the one I am creating this request on.

Please assist. Thank you

163

Hi @Marino and @vlb! Sending you direct messages with further instructions for help here.