Unable to open my local

[constancia]

I am unable to open my local V9.2.4 for the past 3 days now. I uninstalled and installed, same issue. I decided to delete and redownload, same issue. Please help

[Nick-B]

Hi @constancia! If you are on Windows you might take a look through our guide here:

Troubleshoot: Windows + Local

If you’re not on Windows or are still having trouble can you tell us your OS/OS version?

[constancia]

I am using Windows 10, 64 bit . i used it for 2 months plus , this whole drama started 3 days ago . I am using core i3 , 4GB RAM

[Nick-B]

Are you running other developer applications simultaneously?

Do you have any antivirus, security, or firewall applications that could be blocking Local?

Can you check to make sure you’re still running Local as an admin user, that you don’t have any security blockers, and that Local has access to update your Hosts file? All of that is explained in our guide above.

[constancia]

I am not running any other app

[nickc]

Sorry that you encountered this, @constancia. You could try following the steps in this thread:

Local ne se lance plus

I worked with @Scots via DM to solve this. Both their sites.json and sites-organization.json files were corrupt. If Local will not start and you see lines such as %%userDataPath%%\\sites.json: Unexpected token… is not valid JSON in your Local logs, I’m documenting here how we got Local to start again and restore missing sites: Quit Local if it’s running. Open the Windows File Explorer. Make sure you have enabled “show hidden items”. Browse to This PC → [your hard drive] → Users → [your userna…

[constancia]

My challenge is that my local does not open at all. After clicking twice , it will roll and stop. I downloaded a lower version, V9.2.3. same issue

[nickc]

@constancia Did you click through to the post linked above and follow the steps there? You do not need to be able to open Local to start following those steps.

[constancia]

Yes i have done that , i am still having same experience

[nickc]

Sorry to hear that, @constancia. Please could you open Local from Windows PowerShell and share the log output from the terminal with us?

1. Open PowerShell. (Press the Windows key, search for PowerShell — it should be installed as “Windows PowerShell” by default.)
2. Paste this line and press enter, being sure to replace your-username with your Windows username first: C:\Users\your-username\AppData\Local\Programs\Local\Local.exe.

If you’re not sure what to replace your-username with, check what user folders you have under C:\Users in Windows File Explorer.

Local will attempt to launch and you should see console output that you can share with us here.

[constancia]

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Try the new cross-platform PowerShell https://aka.ms/pscore6

PS C:\Users\stanci> \Appdata\Local\Programs\Local\Local.exe
\Appdata\Local\Programs\Local\Local.exe : The term ‘\Appdata\Local\Programs\Local\Local.exe’ is not recognized as the name
of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify
that the path is correct and try again.
At line:1 char:1

• \Appdata\Local\Programs\Local\Local.exe
• CategoryInfo : ObjectNotFound: (\Appdata\Local\Programs\Local\Local.exe:String) , CommandNotFoundException
• FullyQualifiedErrorId : CommandNotFoundException

Suggestion [3,General]: The command \Appdata\Local\Programs\Local\Local.exe was not found, but does exist in the current location. Windows PowerShell does not load commands from the current location by default. If you trust this command, instead type: “.\Appdata\Local\Programs\Local\Local.exe”. See “get-help about_Command_Precedence” for more details.
PS C:\Users\stanci> \Appdata\Local\Programs\Local\Local.exe.
The network path was not found
At line:1 char:1

• \Appdata\Local\Programs\Local\Local.exe.
• CategoryInfo : OperationStopped: ( , IOException
• FullyQualifiedErrorId : System.IO.IOException

PS C:\Users\stanci>

This is the error code i got

(attachments)

[nickc]

Thanks for the output and screenshots, @constancia.

It looks like you typed \Appdata\Local\Programs\Local\Local.exe at the prompt, which is why you’re getting “not recognized”.

Please could you try typing/pasting this instead? (Including the C:\Users\stanci\ that’s already in your prompt.)

C:\Users\stanci\Appdata\Local\Programs\Local\Local.exe

[constancia]

Thank you for trying to help. I am getting frustrated already

(attachments)

[nickc]

Thank you for the updated output, @constancia, that’s helpful!

It shows that Local’s sites.json file is corrupt, which can happen due to disk-write failure or other issues such as sudden power loss. This is the same issue as in the thread I linked previously:

https://community.localwp.com/t/local-ne-se-lance-plus/42990/5

If you click through to that page and follow the instructions in that thread, it should fix it for you and allow Local to launch again. If you need help with any of the steps please let us know.

[constancia]

Thank you so much; I am able to open my local, but I cannot import my site file. It is already zipped but refused to get accepted. I was asked to try WP Migrate, but I cannot use it. The one on Local is not free; it is a paid version

[Nick-B]

We have some steps on how to import your site into Local manually on the link below if you want to give that a try @constancia

Manually Import a Local Site

[constancia]

I don’t understand from the site shell; I am unable to proceed from there. I will have to create the site from afresh. I am already exhausted with the whole process. thank you

[Nick-B]

Okay sounds good @constancia if you run into any new questions or problems feel free to spin up a new post and we can take a look!