Unable to start site or create a new one

Support
,
1

What issue or error are you experiencing?

I can’t start my site or access the wp admin. My website was working fine last night, but I came back to it today unable to access it at all. I’m also unable to log in to the database.

I’ve tried updating the wordpress version and reinstalling local. I also tried to create a fresh website so I could copy my files over and see if that fixed the problem, but every time I try to create a new website, local gets stuck on “Downloading WordPress” forever.

I’m very new at WordPress development and really have no idea what to do at this stage, so any help would be greatly appreciated!

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

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When I tried to upgrade my php version to see if that fixed anything I got this error:

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System Details

  • Local Version:
    Version 9.2.3+6776
  • Operating System (OS) and OS version:
    Windows 11

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

local-logs1.zip (396.0 KB)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @cvf.93

It sounds like there might either be some issues with permissions or with your network connection.

We have a Windows Troubleshooting guide below that goes over some common items worth checking. For example, make sure you’re running Local as an admin user, that you don’t have any security blockers, and that Local has access to update your Hosts file.

The Downloading WordPress issue will require a network connection to download what Local needs to get going. Once everything is set up you can work with Local offline later but since you reinstalled it needs to collect fresh data.