Unable to start website

Support
1

Hi,

since a moment I’m unable to launch a website, it’s stuck on “starting”.
I try to uninstal and install again, and import website.
If I switch the php version it’s stucks on “provisioning”.

Thanks

2

Hi, @murdok. Please could you share the info we ask for in the post template?

3

Hi,

yes of course, it’s the last version of local Version 9.2.0+6762 on Windows 10 up to date.
The log in attachment.
Thanks
local-lightning.log (51.2 KB)

4

Thanks for your logs, @murdok. They show that MySQL is unable to start, possibly due to a data corruption issue.

Perhaps you could try importing your site from the Local Sites folder? (If you’ve already tried this, be sure to try it with both MySQL 5 and a newer version like 8.0.16.)

5

Thanks for the reply, I made this but it’s stucks in
image (mysql 8.0.16)

6

Thanks for trying that!

How big is the database? You may have to wait a little longer if it’s particularly large.

If you’ve waited a significant time, please could you share your logs again in case that reveals more info?

7

There are the databases size
image
Yes i waited a long time.
There is the logs thanks
local-lightning.log (5.8 KB)

8

Thanks for the size info and updated logs, @murdok.

The logs include lines that suggest Local is not able to run normally on your machine due to permissions errors:

"class":"HostsFileService","error":{},"exitCode":{},"level":"error","message":"Could not update hosts.",

"message":"Unable to import site.","stack":"Error: EPERM: operation not permitted, open 'I:\\Local Sites\\Annecy Mountains 2025\\app\\public\\wp-config.php'\n

We sometimes see this due to security or antivirus software. You could try checking the Windows troubleshooting steps here:

9

thanks for the help, it’s seems to be ok with a manual import.

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