BackUp Buddy PHP Error

Support
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1

Hi,

I was recently handed over wp site development for the company I work for and I am trying to do a complete backup with standard backupbuddy settings and I get the following problem:

using Backupbuddy and it gives me a PHP Fatal PHP Error: PHP_ERROR Error #32893 it uses only File options 0.02 MB of memory.

To try fix the error I have deactivated the W3 cache plugin and increased the max execution time to 120 in my php.ini file and the backup always fails at the Zipping file section at 1.73MB.

The log reads:

----------- ------- ------- Fatal PHP Error: PHP_ERROR Error #32893. Fatal PHP error encountered:type => 1; message => Maximum execution time of 60 seconds exceeded; file => /var/www/vhosts/167/275041/webspace/httpdocs/xxxx.com/wp-admin/includes/class-pclzip.php; line => 2695; . ----------- ------- ------- Error #32893. Fatal PHP error encountered:type => 1; message => Maximum execution time of 60 seconds exceeded; file => /var/www/vhosts/167/275041/webspace/httpdocs/xxxx.com/wp-admin/includes/class-pclzip.php; line => 2695; . 15:16:18.50 0.60sec 84.08MB Fileoptions load using 0.04 MB of memory."

2

Where are you seeing this error – on a Local site within the logs folder, or is this on the current production site?

The filepath referenced doesn’t look like a Local or Flywheel path, but from the error it sounds like there might be a timeout that would need to be increased.

You might also look at other backup plugins since each one handles things slightly differently. I’ve good luck using BackWPup: https://wordpress.org/plugins/backwpup/

Hope that helps point you in the right direction!

– Ben