Connection Error! We're having trouble loading sites from Flywheel

What issue or error are you experiencing?

When I attempt to connect to Flywheel from work, I receive the error message “Connection Error! We’re having trouble loading sites from Flywheel.”

I am able to connect to Flywheel from non-work computers.

I’m looking to determine what method, or ports, my IT department needs to open to allow me to connect from my office computer to Flywheel.


What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

Tested on site and off site.


System Details

  • Local Version:
    7.1.2
  • Operating System (OS) and OS version:
    MacOS

I always forget what the exact settings that are needed for an IT department to put in place.

For Connect to Flywheel, I think Local uses the default HTTPS port and reaches out to this endpoint:

https://app.getflywheel.com/api/v2/

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