I recently set up a new WordPress site on Local WP, but I’m having trouble with a plugin called “WP Packages” (can be downloaded here: Packages – Tyler).
When I try to install a package using this plugin, I get this error:
Error on step 2: cURL error 28: Failed to connect to packages.tyler.com port 443 after 10008 ms: Timeout was reached
Here’s what I’ve already tried:
Updated Local WP: I made sure I’m using the latest version.
Adjusted Local WP Settings: Created a new site with PHP version 8.1 or higher.
Hi @benny! Are you able to install any other plugins? Or is the issue just with this one? If it’s only with this one you might try installing it manually instead by moving the plugin folder into your wp-content and then going in and activating in the dashboard.
I should clarify, I can install the plugin itself without any issues. The problem comes after that. The plugin is supposed to help with different types of WordPress setups for quick installations. However, when I click “Install Blog Package,” I get the error I mentioned earlier.
I have already reached out to the plugin developer, and they have been very helpful. The plugin works perfectly when I install it on a hosted website, but I can’t get it to work on Local. I really like to make it work on my local setup.
Any advice or solutions would be greatly appreciated!
There might be some type of connection issue happening when it tries to reach out to packages.tyler.com. Is there anything unique about your connection? Are you on a VPN, office network or hotspot?
Do you have any antivirus, security, or firewall applications that could be blocking Local?
Are you running other developer applications simultaneously? That could also cause similar issues. Apps like MAMP, XAMPP, or Docker for example.
You could also try changing your Router Mode to see if that makes a difference since it seems to be having port problems. Preferences>Advanced>Router Mode
No, I’m not using a VPN, and I’m just on a regular home network.
I used to have antivirus software, but I’ve uninstalled it, and I don’t have any other security or firewall programs running. I even tried turning off the Windows Firewall, but it didn’t help.
I’m not using any apps like MAMP, XAMPP, or Docker.
I also tried changing the Router Mode as you suggested, but unfortunately, that didn’t work.
Is there a way to manually change the ports in Local? I’d like to try switching to a different one if possible.
Changing your Router Mode does change your port, but that didn’t seem to make any difference.
I just tested the plugin and Package install in my Local app and it worked fine there. So it doesn’t seem to be a Local issue but maybe something specific to your device.
I have discovered that the issue I’m experiencing seems to be related to my internet connection. When I share my 4G/5G network from my phone to my computer, everything works perfectly.
The problem only occurs when I’m using local development platforms like Local. For example, when I try to set up a new site locally and install this plugin package, I run into issues. But if I set up a new site directly on my hosting provider, everything works smoothly, and I can install this plugin and the blog package without any problems.
Do you have any idea what might be causing this? Could it be a router setting or something else that needs to be adjusted for local development to work properly?
I’m glad you were able to narrow it down to the internet connection. As far as next steps that might be more tricky. You could try resetting your router/modem or contact your ISP to see if they have any recommendations for ensuring nothing is getting throttled or filtered. The only idea I have is checking to make sure your Router is set to use a 5GHz connection. Some of have an option to change between 5 and 2.4 GHz. The 5GHz will provide better performance at short ranges than 2.4GHz will.
