I am having this same problem. When I click to open the local app, it opens as not logged in but still has my sites that I’ve been working on but when I try to log in via the app, it takes me to the same error code the others have been seeing.
Hi @alexbryanbkk and @Netsrfr
Are you able to login testing any of the previously mentioned workarounds? Using a VPN, alternate network, LTE data hotspot, etc?
Hi @Nick-B thanks for getting back to me. I have tried the workarounds but continue to receive the same error message
I’ve also tried using safari as an alternative but no luck there either. When I try to use the log in button from the app, it automatically takes me to Google chrome so I have just been copying and pasting the URL to safari to try it. But yeah, no luck so far
Hi @alexbryanbkk Thank you for following up! I’ll send you a DM here to gather details to help troubleshoot.
Hi! I have the same problem… any idea on how to solve it??
I can’t install cloud backups
Hey @RonaldOG
Have you done any troubleshooting like this yet?
@Nick-B Yes! The problem is solved.
I changed navigator and the problem immediately solved
Glad to hear it @RonaldOG! Thank you for letting us know what solved the issue for you.
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