Error Importing Site - using BackWPup .zip file as suggested in FAQ docs

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I’m using the import process suggested in the official FAQ docs. Process can be found here: Import/Export a WordPress Site - Local

I installed BackWPup to my site, used BackWPup to download a .zip backup, select “Import Site” in the Local menu, and select the .zip

This results in the error:
Local Error

I’ve tried recreating the .zip several times. None work.

I’ve tried to “extract it manually” as the error suggests and importing the extracted files but that doesn’t seem to work either. The importer only seems to want to import .zip files - I can’t open other file types with Local’s import feature.

Very frustrating. Please help. Thanks!

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