Error loading images to media library

Support
1

I’m getting the following error message when trying to upload images into the media libraries of all my Local sites: Unable to create directory uploads/2017/07. Is its parent directory writable by the server?

Any help much appreciated.

2

Hi @Pigwah,

Sorry for the trouble! Is this on macOS or Windows?

Also, have you tried restarting the site? Sometimes that can resolve permissions issues.

3

Hi Clay,

it’s Windows. I have restarted the sites… still not resolved.

4

Was this site imported?

Also, are you using the “Preferred” or “Custom” environment?

5

Yes it was imported and I’m using custom environment.

6

Can you please try creating a new site using the “Custom” environment and check if it happens with the new site?

7

It’s fine with a new site, but still need it to work with imported sites… please help!

8

I can confirm that I was having this same trouble (on a Mac, running latest build of Local) but restarting the site did indeed fix this problem for me, fwiw.

9

Thanks, Restarting the site doesn’t fix it.

10

It’s fine with a new site, but still need it to work with imported sites… please help!

11

I’m having the same problem with a newly imported site. Using 2.0.7 pre-release, macOS 10.12.6, “Preferred” environment. Restarting the site does not fix it. (Also, unrelated, the reason I’m running 2.0.7 is that I had to upgrade from 2.0.6 to even import my site, in 2.0.6 it would just hang on “Extracting archive”.)

I also tried changing write permissions on the upload directory/sub-dirs to be writeable by all, and it still didn’t work.

12

@corsa,

Please try disabling Faster Docker Volumes under Preferences » Advanced in Local.

13

Solution:

To remove the error you have to go to the database in to the options table wp_options, search for the upload_path in the columns option_name, delete the option_value (make it empty). Thats all, now the upload works again.

Cheers

2 Likes
14

Thank you for this answer, it works for me :wink:

15

Hi I’m new to all of this.
I encountered the same issues with this images upload.
My question: How can I access the database? ( just open sql with editor? )
I’m on MAC

Thank you

// Update: //
I found the sql database and found the value, which I removed and it worked brilliant !
Thank you!