When trying to login to the desktop app on MacOS I’m getting the Failed to obtain access token error. Noticed several threads about this but not a solution. Hoping someone can help me out. Thanks!
local-lightning.log (175.0 KB)
Hi @bgajus
We see this come up but it’s usually tricky to resolve/replicate. Oftentimes it’s a local browser/network/extension issue. Are you able to test using a VPN, alternate network, browser, LTE data, etc to rule out anything like that?
I did just try downloading Local to my personal machine and was able to successfully login. So that’s a good first start.
I work remotely using a machine issued by my employer. I do use a VPN while working but I have tried connecting with the VPN both on and off on my work machine without any luck. Hope that at least helps a little.
Does your employer require any security, firewall, antivirus software or extensions that could be blocking Local?
I tried on both Firefox and Chrome to no avail.
There is something called Netskope they have installed on my machine. Wondering if that’s the culprit?!?!
Hi @bgajus I’m not familiar with them but yes it looks like a security solution: https://www.netskope.com/
You might have to check with your employer’s IT department to see if there is some way for you to “allow” Local or workaround this.
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