FlyWheel backup download zip file not importing into Local

Support
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1

Issue Summary

I downloaded a recent backup of the website from FlyWheel using the backup tab under the site.

I was emailed the zip file and I tried to import it per directions into local but I keep getting an error pop up that says…

Uh-oh! Unable to import site
Error: Local was unable to import the following sql files:
/app/sql/backup.sql

That’s all I got for my error message.

I am not experienced in parcing a sql file to disover any syntax errors. But I also have not touched the file that was sent to me.

Troubleshooting Questions

  • Does this happen for all sites in Local, or just one in particular?

At this poing it is the only site this is happening for. But this is the only site I am importing from a backup.

  • Are you able to create a new, plain WordPress site in Local and access it in a Browser?

Yes I can create a new site and access with Local.

Replication

  1. Request download zip file
  2. Try to import zip file sent to me
  3. Get error

System Details

  • Which version of Local is being used?
    6.4.0

  • What Operating System (OS) and OS version is being used?
    MacOS Monterey 12.4

  • Attach the Local Log. See this Help Doc for instructions on how to do so:
    My Local log files after error

Security Reminder

Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi there! :wave:t3: Welcome to the Local Community!

To clarify, did you import the file as a .zip or did you unzip it before importing?

Thanks!

:woman_technologist:t3: Sam

3

Hey Sam,

I imported it as the zip file.

4

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