I can't create an account

Resolved Archived Support
1

What issue or error are you experiencing?

I’m not able to get into the account that I’ve created. I haven’t gotten another email verification so that I can get in. I am only able to get emails to login. It also ask for an MFA code that I’m not receiving as well as I never set up the account.

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

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System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi there @Megos90 - welcome to the Local community! :wave:

I’ve sent you a direct message to help support you with this request.

Thank you!

Sam

3

Hello @Megos90,

Thank you for verifying! I have disabled 2-factor authentication for your Local account and you should be able to set it up again.

Please reach out if you have any questions, I’ll be happy to help.

I’ll close this ticket now.

Best,

Sam

4

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