I have another Local Mommunity account and I can’t recover the password
I try to recover the local community password through the Password Reset process, but I don’t receive the email with the link to create the new password.
How can I proceed to regain access to this account?
Is there any other support channel that can help me?
Hello @cristianoluchini - thank you for your question.
To clarify, are you trying to reset your password for a Local site or for https://hub.localwp.com/?
Thank you for your response so I can point you in the right direction!
I’m trying to set the new password for http://community.localwp.com/
Hi @cristianoluchini -
Thank you for clarifying! Have you checked your Spam folder for an email from the forums to reset your password?
Yes, I already checked.
I have already done the test using a Gmail account and in the Gmail account I receive the email to recover the password, but in the firstname.lastname@example.org account I do not receive it.
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