Install and updating plugins

Hi,
i need help please, i use windows and avada theme, when i install plugins i get this error message

"Local Router Error

Our apologies for the inconvenience. The Local router is not able to connect to the site you requested.

We suggest you try the following:

Restart Site - Go to the Local by Flywheel app and restart the site you are attempting to access.
Contact us - If the issue persists please contact us."

Can you help me please?!!

Hi @cha,

Sorry for the trouble!

Does this issue happen even after restarting the site? If so, can you check the logs folder inside the site folder for any clues? You’ll most likely see it in the PHP or nginx logs.

Also, you may want to enable WP_DEBUG. Here’s how: https://codex.wordpress.org/Debugging_in_WordPress

Hi, thanks for answering me.
Yes i did it twice and no result.
There is 2 folder in nginx logs this is the error one
thanks.error.log (64.5 KB)

I would forward that log onto Avada.

It looks like nearly every request is timing out on a specific endpoint.

Thank you for your reply but for me it is as if you spoke Chinese could you please explain to me what happens.
Thanks for the transmission to Avada, could you please keep me informed?
best regard.

Sorry for the misunderstanding!

I recommend forwarding the error.log to Avada support yourself. There is a location that is being accessed but repeatedly timing out.