Issue with Importing

Support
1

Issue Summary
Screen Shot 2021-07-13 at 11.38.15 AM
Screen Shot 2021-07-13 at 11.38.15 AM552×518 40.8 KB

Does Local work with downloaded backup zip files from CPanel? I zipped them on my Mac and started to import but it stopped midway asking for my computer login and then the attached error message popped up.

Troubleshooting Questions

  • Does this happen for all sites in Local, or just one in particular? This is my first time using Local.

  • Are you able to create a new, plain WordPress site in Local and access it in a Browser? Haven’t tried.

Replication

Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!

System Details

  • Which version of Local is being used? Latest.

  • What Operating System (OS) and OS version is being used?

    • macOS BigSur

  • Attach the Local Log. See this Community Forum post for instructions on how to do so:

2

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