Hi @Richo,
Sorry for the trouble!
Can you please try the following?
- Quit Local if it’s running
- Open VirtualBox. You can find it by searching in the Windows start menu.
- Right-click on
local-by-flywheel
and go to Remove and then “Delete all files” (Warning to others: this will remove the Local VM and if you have any existing sites you will need to restore them) - Re-open Local and attempt the installation again
If the issue persists, please provide your local-by-flywheel.log
file? See
"How do I retrieve Local’s log file?" for instructions on how to do so.