Login credentials no longer work

Support
1

What issue or error are you experiencing? When logging in to one of my sites, I am getting a wordpress message to the effect, my login details are not correct. Confusing to me because I keep all passwords and/or login in a KeePass DB. Can anyone guide me through how to either find the login details or suggestion how I can set up a new login and password.

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

System Details

  • Local Version:

  • Operating System (OS) and OS version:

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @PaulFelt! There are a few different ways you could go about changing the credentials or creating a new user to access. We break down some of these in our help article here:

If you still have any trouble let us know!