Lost my email account to unlock my backup zip file!

Support
1

What issue or error are you experiencing?

Can not log into my local wp admin page after recovering my zip backup of my site. I lost the email address and my username and password quit working after my local wp site crashed, how can I get back in???

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

I created a new account here, but it doesn’t let me log into my desktop WP Local admin page of my zip backup file of my site.

System Details

  • Local Version: 6.8.1

  • Operating System (OS) and OS version: windows 10

Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)
none available

Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @ej1245

If you’re having trouble logging into the WP Admin area of your site you can use Site Shell and WP CLI commands to view users, reset a password, or create a new user. If you know the email used you can also use Mailpit to reset your pw as well. We have some details on all this here:

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