Lost my site

What issue or error are you experiencing?

Recently, Local Site would not open my site. I made a copy of the folder. I uninstalled the program and reinstalled it. My site is not seen now. All I have is a full copy of the folder and it will not import because the importer is looking for a .zip and I cannot zip the folder.
How can I get my site back?

What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc


System Details

  • Local Version:

  • Operating System (OS) and OS version:


Local Logs

Attach your Local Logs here (Help Doc - Retrieving Local’s Log)


Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

Hello @rrippon - welcome to the Local community :wave:

Sorry to hear you’re running into issues, let’s see if we can get your site back.

What folder did you make a copy of?

You may want to look at this section of the Import/Export help doc: Restore from only Local site files.

Thank you,

Sam

Thank you for getting back to me!
I made a copy of the folder that was inside of the LOCAL on my computer. I tried to import that folder but it wouldn’t import.
I am reading through the instructions that you sent for restoring from only local site files but I have not been able to zip the folder.
Thanks,
Rick

Hi Sam,
I was able to zip the folder and it appeared to be importing but right at the end I got an error saying I need to use a compatible Zip file. The site did not import.
Rick

Hey @rrippon – that’s odd that the site zip didn’t import correctly.

Can provide the Local Logs so that we can take a closer look? You can get a zip of those logs by clicking the “Download Local Log” button from the “Support” tab of Local. See this help doc for more information:

2 Likes

Hi Ben,
Here are my log files.
Thanks,
Rick
logs.zip (12.8 KB)