Not able to open Local after most recent update

Support
1

Issue Summary

Local does not open after latest update. There was a prompt to update I clicked yes, but the files were not successfully compressed. If I go to the exe file location I can see some files from the previous install and some from the latest. :point_down:

image

Replication

Any help/resources that will help me understand how to replicate the issue would be great. I’m flagging this, but cannot be more constructive without a little advice.

System Details

  • Which version of Local is being used?
    The exe file is 6.4.3.35824 and the product number is 6.4.3.0. I believe the latest update is substantially higher?

  • What Operating System (OS) and OS version is being used?
    Windows 11 Home

  • Attach the Local Log. See this Help Doc for instructions on how to do so:
    Application cannot be opened to generate logs and no logs can be found at
    C:\Users\my-username\AppData\Local

2

Tbh, Just deleted the directory at from C:\Users\my-username\AppData\Local

Completed a fresh install and it’s fixed! Painless :sunglasses:

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