When I try to run the update installer I get a notification that says “Local cannot be closed. Please close it manually and click Retry to continue.”. When I click Retry it just gives me the same message. Local is definitely closed. The only thing Local related I have open is the Local update installer, which I can’t close because then that will stop the update.
What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc
Security Reminder
Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.
Thanks for checking @hollypryce – Another question: when you run the update, are there sites running? Or maybe any Live Links active?
Also, what kind of sites do you have installed? Are they all “Preferred” sites? If not, what kind of custom sites are in use?
Lastly, can provide the Local Logs? You can get a zip of those logs by clicking the “Download Local Log” button from the “Support” tab of Local. See this help doc for more information:
Sorry it’s taken me forever to get back to you. I was trying to find time to manually export and import all of my Local sites as there was a lot to get through!
I followed the steps you provided and I’m happy to report I’m now running the latest version of Local WP on my computer. Thank you for your help!