Uh-oh! We ran into an issue when pulling from WP Engine - After Local WP update

What issue or error are you experiencing?

Cannot pull from WP Engine. This has worked fine for a few years. Latest update is what I believe the culprit is. The entire team has had this problem and uses a mix of Windows 10, Windows 11, and Mac.


What steps can be taken to replicate the issue? Feel free to include screenshots, videos, etc

Pull > Files > Select files > All modified files > Database


System Details

  • Local Version: Version 8.3.2+6660

  • Operating System (OS) and OS version: Windows 10


Local Logs

{"class":"Process","level":"warn","message":"2024-03-04T16:52:48.034651Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-04T16:52:48.067Z"}
{"class":"Process","level":"warn","message":"2024-03-04T16:52:48.077445Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-04T16:52:48.074Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.2.1+6583","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-04T20:09:33.403Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-04T20:09:39.525Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-04T20:11:22.150Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-04T20:11:48.694Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.","thread":"main","timestamp":"2024-03-04T20:12:13.633Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-04T20:12:14.673Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.","thread":"main","timestamp":"2024-03-04T20:13:53.050Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-06T21:45:58.609Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-06T21:48:14.610Z"}
{"class":"RsyncService","level":"warn","message":"file has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\nfile has vanished: \"/sites/COMPANYprod/wp-content/plugins/regenerate-thumbnails-advanced/regenerate-thumbnails-advanced\"\n","thread":"main","timestamp":"2024-03-06T21:48:28.788Z"}
{"class":"RsyncService","level":"warn","message":"rsync warning: some files vanished before they could be transferred (code 24) at main.c(1861) [generator=3.2.7]\n","thread":"main","timestamp":"2024-03-06T21:48:45.036Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.","thread":"main","timestamp":"2024-03-06T21:48:58.141Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-06T21:48:58.897Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.","thread":"main","timestamp":"2024-03-06T21:50:34.025Z"}
{"class":"Process","level":"warn","message":"2024-03-07T19:59:58.515178Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 27564","process":"mysql","thread":"main","timestamp":"2024-03-07T20:00:03.089Z"}
{"class":"Process","level":"warn","message":"2024-03-07T19:59:58.564209Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-07T20:00:03.089Z"}
{"class":"Process","level":"warn","message":"2024-03-07T20:00:01.705386Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-07T20:00:03.089Z"}
{"class":"Process","level":"warn","message":"2024-03-07T20:00:01.710725Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-07T20:00:03.090Z"}
{"class":"Process","level":"warn","message":"2024-03-07T20:00:02.954176Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-07T20:00:03.090Z"}
{"class":"Process","level":"warn","message":"2024-03-07T20:00:03.089388Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-07T20:00:03.091Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.2.1+6583","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-18T15:37:57.944Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"CAPIService","level":"warn","message":"Response returned an error code","name":"ResponseError","response":{},"stack":"ResponseError: Response returned an error code\n    at UserApi.<anonymous> (%%appPath%%\\main\\capi\\client\\runtime.js:1:2920)\n    at Generator.next (<anonymous>)\n    at s (%%appPath%%\\main\\capi\\client\\runtime.js:1:132)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","thread":"main","timestamp":"2024-03-18T15:38:04.660Z"}
{"class":"CAPIService","level":"warn","message":"Response returned an error code","name":"ResponseError","response":{},"stack":"ResponseError: Response returned an error code\n    at UserApi.<anonymous> (%%appPath%%\\main\\capi\\client\\runtime.js:1:2920)\n    at Generator.next (<anonymous>)\n    at s (%%appPath%%\\main\\capi\\client\\runtime.js:1:132)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","thread":"main","timestamp":"2024-03-18T15:38:04.744Z"}
{"class":"CAPIService","level":"warn","message":"Response returned an error code","name":"ResponseError","response":{},"stack":"ResponseError: Response returned an error code\n    at UserApi.<anonymous> (%%appPath%%\\main\\capi\\client\\runtime.js:1:2920)\n    at Generator.next (<anonymous>)\n    at s (%%appPath%%\\main\\capi\\client\\runtime.js:1:132)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","thread":"main","timestamp":"2024-03-18T15:38:04.876Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.1+6650","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-18T15:45:43.505Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-18T15:45:50.551791Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 16688","process":"mysql","thread":"main","timestamp":"2024-03-18T15:45:52.579Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:45:50.555180Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:45:52.579Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:45:51.452785Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-18T15:45:52.580Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:45:51.456693Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:45:52.581Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:45:52.523090Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:45:52.581Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:45:52.579110Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:45:52.581Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.2+6660","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-18T15:48:47.189Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-18T15:50:05.427411Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 11736","process":"mysql","thread":"main","timestamp":"2024-03-18T15:50:07.505Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:50:05.429591Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:50:07.506Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:50:06.420578Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-18T15:50:07.506Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:50:06.427160Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:50:07.506Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:50:07.451958Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:50:07.507Z"}
{"class":"Process","level":"warn","message":"2024-03-18T15:50:07.505595Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-18T15:50:07.507Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.2+6660","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-18T17:24:52.295Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-18T17:26:15.478264Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 20280","process":"mysql","thread":"main","timestamp":"2024-03-18T17:26:17.558Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:26:15.480509Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:26:17.559Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:26:17.466433Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:26:17.561Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:26:17.559584Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10017  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:26:17.561Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T17:26:28.296Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:27:01.633Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T17:27:11.597Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:27:53.066Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:35:11.541Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:35:29.335Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T17:35:38.456Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:36:19.938Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.2+6660","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-18T17:37:30.196Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-18T17:37:38.807868Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 14568","process":"mysql","thread":"main","timestamp":"2024-03-18T17:37:41.237Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:37:38.820049Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:37:41.237Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:37:40.012358Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-18T17:37:41.238Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:37:40.021299Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:37:41.238Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:37:41.159630Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:37:41.239Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:37:41.237131Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10017  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:37:41.240Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.2+6660","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-18T17:45:32.104Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-18T17:46:29.903985Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 11072","process":"mysql","thread":"main","timestamp":"2024-03-18T17:46:33.376Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:46:29.914265Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:46:33.378Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:46:31.969691Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-18T17:46:33.379Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:46:31.986100Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:46:33.380Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:46:33.288589Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:46:33.381Z"}
{"class":"Process","level":"warn","message":"2024-03-18T17:46:33.376682Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10017  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-18T17:46:33.382Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:51:57.041Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T17:53:04.210Z"}
{"class":"RsyncService","level":"warn","message":"rsync warning: some files vanished before they could be transferred (code 24) at main.c(1861) [generator=3.2.7]\n","thread":"main","timestamp":"2024-03-18T17:53:20.333Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:53:21.249Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T17:53:30.387Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T17:54:13.863Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T23:27:50.005Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T23:28:06.665Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T23:28:22.785Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-18T23:28:33.141Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-18T23:29:16.133Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-19T20:19:12.964Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-19T20:19:51.870Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-19T20:20:01.102Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-19T20:20:38.555Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T18:04:29.636Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T18:04:46.709Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-20T18:04:56.049Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T18:05:28.391Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T23:06:35.210Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T23:06:57.409Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T23:06:58.069Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-20T23:07:06.345Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-20T23:07:07.486Z"}
{"eventId":"74227ed6d8cc404e9075ab210ce6bb6d","level":"warn","message":"Unhandled Rejection.","p":{},"reason":{"code":"EEXIST","errno":-4075,"path":"%%router.runPath%%\\nginx\\conf\\includes","syscall":"mkdir"},"thread":"main","timestamp":"2024-03-20T23:07:28.371Z"}
{"level":"error","message":"Cannot read properties of undefined (reading 'pid')","stack":"TypeError: Cannot read properties of undefined (reading 'pid')\n    at Process.closeListener (%%appPath%%\\main\\sites\\processes\\Process.js:1:2324)\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\sites\\processes\\Process.js:1:2658)\n    at ChildProcess.emit (node:events:525:35)\n    at ChildProcess.emit (node:domain:489:12)\n    at cp.emit (%%appPath%%\\node_modules\\cross-spawn-with-kill\\node_modules\\cross-spawn\\lib\\enoent.js:40:29)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-20T23:07:37.009Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T23:07:37.566Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'documentpages.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-20T23:07:37.566Z"}
{"class":"SshService","level":"warn","message":"rm: cannot remove 'sites/documentpages/_wpeprivate/autoload.sql': No such file or directory\n","thread":"main","timestamp":"2024-03-20T23:07:43.877Z"}
{"class":"WPEPullService","level":"error","message":"Error deleting sites/documentpages/_wpeprivate/autoload.sql on WPE. Leaving it there.","thread":"main","timestamp":"2024-03-20T23:07:43.903Z"}
{"class":"SshService","level":"warn","message":"rm: cannot remove 'sites/documentpages/_wpeprivate/autoload.sql': No such file or directory\n","thread":"main","timestamp":"2024-03-20T23:07:44.084Z"}
{"class":"WPEPullService","level":"error","message":"Error deleting sites/documentpages/_wpeprivate/autoload.sql on WPE. Leaving it there.","thread":"main","timestamp":"2024-03-20T23:07:44.101Z"}
{"class":"Process","level":"warn","message":"2024-03-21T17:37:42.572690Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 592","process":"mysql","thread":"main","timestamp":"2024-03-21T17:37:44.546Z"}
{"class":"Process","level":"warn","message":"2024-03-21T17:37:42.577716Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-21T17:37:44.547Z"}
{"class":"Process","level":"warn","message":"2024-03-21T17:37:43.449124Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-21T17:37:44.547Z"}
{"class":"Process","level":"warn","message":"2024-03-21T17:37:43.455910Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-21T17:37:44.548Z"}
{"class":"Process","level":"warn","message":"2024-03-21T17:37:44.498801Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-21T17:37:44.548Z"}
{"class":"Process","level":"warn","message":"2024-03-21T17:37:44.546694Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-21T17:37:44.548Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-25T23:52:09.453Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-25T23:52:34.347Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-25T23:52:41.952Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-25T23:52:41.953Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"07c7bceb6d0c4b8d989c1c2b995db9ec","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-25T23:52:42.013Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-25T23:54:08.347Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-25T23:54:15.998Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-25T23:54:16.000Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"33ce5c4cb5e14bb2b27a2f02ef334d72","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-25T23:54:16.067Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-25T23:55:27.270Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-25T23:55:34.409Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-25T23:55:34.410Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"3019f9f224844ffcadeb20368a672af0","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-25T23:55:34.424Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-25T23:56:23.156Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-25T23:56:30.572Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-25T23:56:30.573Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"c12701a1314241b7b9cccffcc164d541","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-25T23:56:30.623Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.2+6660","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-26T00:10:41.901Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-26T00:10:49.417094Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 20784","process":"mysql","thread":"main","timestamp":"2024-03-26T00:10:51.527Z"}
{"class":"Process","level":"warn","message":"2024-03-26T00:10:49.422192Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-26T00:10:51.527Z"}
{"class":"Process","level":"warn","message":"2024-03-26T00:10:50.594573Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-26T00:10:51.528Z"}
{"class":"Process","level":"warn","message":"2024-03-26T00:10:50.601066Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-26T00:10:51.528Z"}
{"class":"Process","level":"warn","message":"2024-03-26T00:10:51.482168Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-26T00:10:51.528Z"}
{"class":"Process","level":"warn","message":"2024-03-26T00:10:51.527535Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-26T00:10:51.529Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-26T00:10:58.302Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-26T00:12:42.855Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-26T00:12:51.169Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-26T00:12:51.170Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"d995d7faeaca4a5e9bd564edc063fe45","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-26T00:12:51.202Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-27T18:30:15.831Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-27T18:30:45.630Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-27T18:30:54.386Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-27T18:30:54.387Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"d7b81c73f7de431283118f4dd3684287","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-27T18:30:54.425Z"}
{"level":"warn","linuxEdition":null,"localVersion":"8.3.2+6660","message":"Electron Event ready","osArch":"x64","osPlatform":"win32","osRelease":"10.0.19045","timestamp":"2024-03-27T18:31:26.257Z","windowsEdition":"Microsoft Windows 10 Pro"}
{"class":"Process","level":"warn","message":"2024-03-27T18:31:32.540606Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 14996","process":"mysql","thread":"main","timestamp":"2024-03-27T18:31:34.977Z"}
{"class":"Process","level":"warn","message":"2024-03-27T18:31:32.546134Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.","process":"mysql","thread":"main","timestamp":"2024-03-27T18:31:34.977Z"}
{"class":"Process","level":"warn","message":"2024-03-27T18:31:34.011379Z 0 [System] [MY-010229] [Server] Starting crash recovery...","process":"mysql","thread":"main","timestamp":"2024-03-27T18:31:34.978Z"}
{"class":"Process","level":"warn","message":"2024-03-27T18:31:34.020297Z 0 [System] [MY-010232] [Server] Crash recovery finished.","process":"mysql","thread":"main","timestamp":"2024-03-27T18:31:34.978Z"}
{"class":"Process","level":"warn","message":"2024-03-27T18:31:34.929756Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.","process":"mysql","thread":"main","timestamp":"2024-03-27T18:31:34.978Z"}
{"class":"Process","level":"warn","message":"2024-03-27T18:31:34.977394Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.","process":"mysql","thread":"main","timestamp":"2024-03-27T18:31:34.978Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-27T18:31:40.958Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-27T18:32:14.358Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-27T18:32:23.035Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-27T18:32:23.036Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"b3b1877a21cf4c0f941e74c862571999","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-27T18:32:23.068Z"}
{"class":"SshService","level":"warn","message":"Warning: Permanently added 'COMPANYstg.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n","thread":"main","timestamp":"2024-03-27T18:32:45.295Z"}
{"class":"RsyncService","level":"warn","message":"Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n","thread":"main","timestamp":"2024-03-27T18:33:12.066Z"}
{"class":"RsyncService","level":"warn","message":"ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n","thread":"main","timestamp":"2024-03-27T18:33:29.099Z"}
{"class":"RsyncService","level":"warn","message":"rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n","thread":"main","timestamp":"2024-03-27T18:33:29.100Z"}
{"class":"WPEPullService","error":{},"level":"error","message":"Error in WP Engine connect","sentryEventId":"d395e71130dc4a14872fb4f9d6bf476e","stack":"Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)","thread":"main","timestamp":"2024-03-27T18:33:29.150Z"}

I have replaced sensitive data with placeholders.

I believe this is the meat of it, formatted nicely:

[
  {
    "class": "SshService",
    "level": "warn",
    "message": "Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:30:15.831Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:30:45.630Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:30:54.386Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:30:54.387Z"
  },
  {
    "class": "WPEPullService",
    "error": {},
    "level": "error",
    "message": "Error in WP Engine connect",
    "sentryEventId": "d7b81c73f7de431283118f4dd3684287",
    "stack": "Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)",
    "thread": "main",
    "timestamp": "2024-03-27T18:30:54.425Z"
  },
  {
    "level": "warn",
    "linuxEdition": null,
    "localVersion": "8.3.2+6660",
    "message": "Electron Event ready",
    "osArch": "x64",
    "osPlatform": "win32",
    "osRelease": "10.0.19045",
    "timestamp": "2024-03-27T18:31:26.257Z",
    "windowsEdition": "Microsoft Windows 10 Pro"
  },
  {
    "class": "Process",
    "level": "warn",
    "message": "2024-03-27T18:31:32.540606Z 0 [System] [MY-010116] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe (mysqld 8.0.16) starting as process 14996",
    "process": "mysql",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:34.977Z"
  },
  {
    "class": "Process",
    "level": "warn",
    "message": "2024-03-27T18:31:32.546134Z 0 [Warning] [MY-013243] [Server] --character-set-server: The character set UTF8MB3 is deprecated and will be removed in a future release. Please consider using UTF8MB4 instead.",
    "process": "mysql",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:34.977Z"
  },
  {
    "class": "Process",
    "level": "warn",
    "message": "2024-03-27T18:31:34.011379Z 0 [System] [MY-010229] [Server] Starting crash recovery...",
    "process": "mysql",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:34.978Z"
  },
  {
    "class": "Process",
    "level": "warn",
    "message": "2024-03-27T18:31:34.020297Z 0 [System] [MY-010232] [Server] Crash recovery finished.",
    "process": "mysql",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:34.978Z"
  },
  {
    "class": "Process",
    "level": "warn",
    "message": "2024-03-27T18:31:34.929756Z 0 [Warning] [MY-010068] [Server] CA certificate ca.pem is self signed.",
    "process": "mysql",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:34.978Z"
  },
  {
    "class": "Process",
    "level": "warn",
    "message": "2024-03-27T18:31:34.977394Z 0 [System] [MY-010931] [Server] %%userDataPath%%\\lightning-services\\mysql-8.0.16+6\\bin\\win64\\bin\\mysqld.exe: ready for connections. Version: '8.0.16'  socket: ''  port: 10014  MySQL Community Server - GPL.",
    "process": "mysql",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:34.978Z"
  },
  {
    "class": "SshService",
    "level": "warn",
    "message": "Warning: Permanently added 'COMPANYprod.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:31:40.958Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:32:14.358Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:32:23.035Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:32:23.036Z"
  },
  {
    "class": "WPEPullService",
    "error": {},
    "level": "error",
    "message": "Error in WP Engine connect",
    "sentryEventId": "b3b1877a21cf4c0f941e74c862571999",
    "stack": "Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)",
    "thread": "main",
    "timestamp": "2024-03-27T18:32:23.068Z"
  },
  {
    "class": "SshService",
    "level": "warn",
    "message": "Warning: Permanently added 'COMPANYstg.ssh.wpengine.net' (RSA) to the list of known hosts.\r\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:32:45.295Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "Failed to add the host to the list of known hosts (/cygdrive/c/Users/First.Last/.ssh/known_hosts).\r\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:33:12.066Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "ERROR: rejecting excluded file-list name: wp-content/mu-plugins/wpe-cache-plugin\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:33:29.099Z"
  },
  {
    "class": "RsyncService",
    "level": "warn",
    "message": "rsync error: requested action not supported (code 4) at flist.c(996) [receiver=3.2.7]\n",
    "thread": "main",
    "timestamp": "2024-03-27T18:33:29.100Z"
  },
  {
    "class": "WPEPullService",
    "error": {},
    "level": "error",
    "message": "Error in WP Engine connect",
    "sentryEventId": "d395e71130dc4a14872fb4f9d6bf476e",
    "stack": "Error: rsync process existed with code 4\n    at ChildProcess.<anonymous> (%%appPath%%\\main\\rsync\\RsyncService.js:1:1698)\n    at ChildProcess.emit (node:events:513:28)\n    at ChildProcess.emit (node:domain:489:12)\n    at ChildProcess._handle.onexit (node:internal/child_process:291:12)",
    "thread": "main",
    "timestamp": "2024-03-27T18:33:29.150Z"
  }
]

I also have 800gb free, working internet, and am on VPN (which is necessary to pull).

Hi @justingolden

As a workaround are you able to download a backup and direct import it? Just to rule out a site level issue?

As another test if you downgrade your Local version does it work again?

Thank you for the reply.

I don’t want to run backup and restore as that will mess up the workflow we have where the wp theme is a git repo.

I’ve just tried downgrading local from 8.3.2 Windows to 8.2.1 Windows as I believe this was right around when this stopped working.

This actually fixed the issue. Thank you. Of course, I’d like to be able to upgrade Local at some point so I don’t fall behind too many months for security and feature updates. Let me know if you figure out the root cause of the problem on 8.3.2 so I can upgrade.

Thanks again

1 Like

Thank you for the follow up! I’ve sent you a DM to gather more details so that we can look into this further.

1 Like

Thank you for your patience here @justingolden

Our Devs have narrowed down the change in our latest release that is causing the issue here. They are still looking into whether that is something they want to roll back or fix in an upcoming release. For now your best bet will be to use the version that is working normally. We’ll have a solution one way or another in the near future here so you won’t want to worry about falling far behind.

Appreciate it! Will do. Thank you for looking into it. I’m glad that my logs/info might be able to help the problem.

3 Likes