Unable to get into admin panel once local is downloaded and info is put into local

For your Local Logs if you click on the Support tab on the left side of your app (circle with a question mark ?) and then scroll down there will be a little spot that says Download Local Log. This creates a zip file with all of your logs in it.

The logs may not be necessary as it sounds like there could potentially be a couple of conflicts at play. I’ve never used Webroot so you may need to consult with them or their documentation but they might have a way to “allow” Local. Security applications will sometimes block connections and processes just as part of their nature until something is “allowed” or given permission.

1 Like