I upgraded to Local Pro today (Receipt #2590-1661) and downloaded / installed v5.9.3-mac.
I’m still getting an error when importing a site (not unexpected), but was expecting to be able to contact support about this issue. The “Get help” link in the sidebar offers community access and a Local Pro “learn more” link, which brings me back to the website and confirms I’ve successfully upgraded.
How can I file a ticket?
Does this happen for all sites in Local, or just one in particular?
Are you able to create a new, plain WordPress site in Local and access it in a Browser?
Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!
Which version of Local is being used?
What Operating System (OS) and OS version is being used?
- For example: macOS Catalina or Windows 10 Professional
Attach the Local Log. See this Community Forum post for instructions on how to do so: