Purchased Local Pro but none of the tools work for me

[ariana]

Issue Summary

I purchased Local Pro and have made two payments for the service but have yet to be able to use the Pro tools. I’ve already re-installed the program. Why can’t I use the Live Links, Instant Reload, Link Checker tools? Should I have just stuck with regular Local? Can I downgrade? I really only purchased Pro so I could share the staging site with my client when I’m not around, turns out it doesn’t work like that anyway and I still need to be around when my client wants to view it.

Troubleshooting Questions

• Does this happen for all sites in Local, or just one in particular?
  I only have one site in Local.

• Are you able to create a new, plain WordPress site in Local and access it in a Browser?
  Yes

Replication

Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!

System Details

• Which version of Local is being used?
  Version 5.10.5+5403

• What Operating System (OS) and OS version is being used?

  • For example: macOS Catalina or Windows 10 Professional
    macOS High Sierra 10.13.6

• Attach the Local Log. See this Community Forum post for instructions on how to do so:

  • How do I retrieve Local’s Log?

[afragen]

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