Cannot log on to WP

Support
1

I am a first-time user. WP login says “Unknown email address. Check again or try your username” I have used the email and password in my Local account. I get the same reply when I try to reset the password.

Troubleshooting Questions

  • Does this happen for all sites in Local, or just one in particular?
    Only one site

  • Are you able to create a new, plain WordPress site in Local and access it in a Browser? No

Replication

Describe the steps that others can take to replicate this issue. If you have screenshots that can help clarify what is happening, please include them!
I have changed my email and password in the Local app,

System Details

  • Which version of Local is being used?
    Version 6.6.1+6281

  • What Operating System (OS) and OS version is being used?
    |Edition|Windows 11 Pro Education|
    |—|—|
    |Version|22H2|
    |Installed on|‎06/‎10/‎2022|
    |OS build|22621.1265|
    |Experience|Windows Feature Experience Pack 1000.22638.1000.0|

local-lightning.log (7.6 KB)

https://www.dropbox.com/t/HmnB2D0lwUwCKWzY

Security Reminder

Local does a pretty good job of scrubbing private info from the logs and the errors it produces, however there’s always the possibility that something private can come through. Because these are public forums, always review the screenshots you are sharing to make sure there isn’t private info like passwords being displayed.

2

Hi @bethelgib

There are some instructions on this Help Doc that might help you to create a new user or find your user and update your password. If you get stuck let us know!

3

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