• What computer OS are you using?
• What version of VirtualBox is installed (If applicable, this software is bundled with your initial Local installation)?
• What version of Local are you currently using?
• Please attach a copy of your Local logs (how to grab those: https://local.getflywheel.com/community/t/how-do-i-retrieve-locals-log-file/)
It almost seems like Local is having problems loading the configuration for the custom environment. For example, I’m seeing lines in the log that look like this:
Aug 26, 2019, 7:45 PM GMT+3 - warn: [main/waitForFile] /etc/apache2/mods-available/proxy_fcgi.load does not exist
Aug 26, 2019, 7:45 PM GMT+3 - error: [main/createWebServerConf] /etc/apache2/mods-available/proxy_fcgi.load does not exist.
Aug 26, 2019, 7:45 PM GMT+3 - error: [EnvironmentCustom] /etc/apache2/mods-available/proxy_fcgi.load does not exist.
and
Aug 26, 2019, 7:45 PM GMT+3 - warn: [main/waitForFile] /conf/php/7.2.0/etc/php-fpm.conf does not exist
{ stdout: '', stderr: '' }
Aug 26, 2019, 7:45 PM GMT+3 - warn: [main/index] Unhandled Rejection at: Promise Promise {
<rejected> '/conf/php/7.2.0/etc/php-fpm.conf does not exist.' } reason: /conf/php/7.2.0/etc/php-fpm.conf does not exist.
Are you able to create a new WordPress site using the Preferred Environment?
Can you also check to see if the custom-1-3-0 folder is located in the environments folder of the Local Configuration folder? To do this:
Open Local, and select “Help > Reveal Local Router’s Log”
Within that same directory, there should be an environments folder
Can you try deleting the custom-1-3-0 folder and then try to create a new custom site within Local? Here’s how that folder looks for me on a Mac: