What issue or error are you experiencing? I’m using macOS. [image] When I try to log in to Local, I click ‘Log in to Local,’ and it redirects me to Chrome or Safari. [image] After signing in, it takes me to a page with the URL Local Hub , showing a button labeled ‘Open Local to continue.’ [ima…

Hi @Ronnie ! Do you have any antivirus, security, or firewall applications that could be blocking that from syncing? What about browser extensions?

Hi Nick, I don’t have antivirus software, and I tried using Safari since it doesn’t have any plugins or extensions. However, when it redirected to Safari for Google account login and then returned, the local app still failed to log in. Regards, Ronnie

If you go to Preferences, Appearance & Behavior, at the bottom of that area is a Browser drop down where you can change your default. Can you try switching that to Safari and then see if you’re able to get logged in? It might be something is going on with Chrome on your device. [Screenshot 2024-12…

Thank you, Nick. I’ve set Safari as the default browser in the ‘local’ app, as you suggested. I also tried your other suggestion—setting Safari as the system-level default browser—but neither worked. Each time I click the login button in ‘local,’ it redirects to the browser for login. However, whe…

Hi @Ronnie What is your OS version on this device? What is your Local version? Is this a personal device? Or one issued by an employer? Please share a copy of your Local Logs with us as well and we’ll be glad to continue helping here: Retrieving Local’s Log File

Hi Nick, My macOS version is Sonoma 14.5 (23F79) My Local app version is Version 9.1.1+6738 This is a personal device. Do I have to upload local log file in here?

It seems like your issue could be the same as noted here in a recent bug that was brought to our attention. Could you check if you see this Safari setting? [image] Problem Login Local 9.1.1 Bugs @Nick-B I tracked down the login problem to this Safari setting. [safari] …

I don’t have that interface, in security setting, only provide me 2 setting options: [image] My safari version is 17.5 (19618.2.12.11.6) [image] And I just checked that case ‘Problem Login Local 9.1.1’, the URL didn’t occured http. here is mine: [image] As you can see, myy url is: https://…

Okay thank you for checking @Ronnie ! I’m going to send you a DM to collect some more data here.

Couldn’t log in to Local after signing in with browser

Support

Nick-B December 3, 2024, 5:43pm 8

It seems like your issue could be the same as noted here in a recent bug that was brought to our attention. Could you check if you see this Safari setting?

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Couldn’t log in to Local after signing in with browser

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